Supporting Learning and Development

It's tricky for teams to keep up the momentum on the messages communicated in induction and learning and development. This is particularly important in key areas such as Health and Safety and Sustainability as well as ensuring that teams are effectively delivering against customer contracts – and not over or under delivering services.

Our toolkit of bespoke tools keeps the message flowing, and surprisingly, clients have told us that they also help to reduce indirect costs.

Tools include:

• Induction materials and training – getting the message right from the very start
• Communications Training – designed to help leaders and managers become better communicators
• Contract-specific handbooks – supporting the induction message, offering a useful 'memory jogger' for remote teams as well as ensuring that teams are working to the contractual requirements
• Communications toolkits – in partnership with our clients, we develop tailored toolkits that create a consistent approach to communications, whilst cutting down time spent 'reinventing the wheel', giving useful guidance on anything from creating communications plans, to tips on running meetings to understanding the intranet
• Notice board updates – for remote teams, we have developed a unique process, providing regular, consistent notice board updates on either contract, regional or national levels. Everyone sees the same message at the same time, whilst reducing 'notice board' fatigue with regularly updated content.
• Coaching and mentoring for communications specialists – particularly those new to the job or those without their own internal mentor
• Group facilitation – helping teams to reach their goals with objective third party support