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      <p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;margin-top:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">Dear Subscriber First Name</p><h2 style="color:inherit;margin:1.414em 0 .5em;line-height:1.25em;font-size:1.8310546875em;mso-line-height-alt:1.8310546875em;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;font-weight:300;letter-spacing:-.01em;"><strong>Welcome to the first issue of <br>Change for the Better</strong></h2><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">March 2020</p><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">How are you doing?</p><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">Welcome to the very first issue of the Twist newsletter, Change for the Better. You’re welcome here every month to discuss all things change and wellbeing related, dip into some of the latest thinking and find new resources that might help you to put people - including yourself - first in change. </p><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">I work in a big space in change, touching on many areas including organisational change, wellbeing, coaching, communications and the climate emergency – for me, these are all closely linked. I know that many of you have been wrestling with the changes that the COVID-19 virus is having on everyone and particularly the fast-moving nature of it all.  It’s something I’ve been finding really tricky too and often quite overwhelming. So, I’ve been revisiting some of the tools I’ve learned over the years that have helped me when unexpected change hits. </p><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">I’d love to hear your feedback on any ideas you’ve found useful or let me know your questions, by replying to this email. You can also find me @jotwis on Twitter  @jotwis on Instagram and on LinkedIn.</p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;font-weight:normal;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">With very best wishes, <br>Jo </p>
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            <a class="button-section-link" href="mailto:jo@twistconsultants.co.uk?subject=Contact%20from%20newsletter" style="display:block;font-size:11px;letter-spacing:0em;text-decoration:none;color:#fff;">
              <span class="button-section-label" style="line-height:inherit;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:.125em;border-radius:0px;border-top:solid #9f448c 16px;border-right:solid #9f448c 33px;border-bottom:solid #9f448c 16px;border-left:solid #9f448c 33px;display:inline-block;font-size:inherit;font-weight:inherit;color:inherit;width:auto;margin:0;min-width:1px;"><strong>GET IN TOUCH WITH JO</strong></span>
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    <td valign="top" class="section-text-area section-content-cell" style="border-collapse:collapse;border-spacing:0 !important;border-color:transparent;mso-table-lspace:0pt;mso-table-rspace:0pt;padding-top:22px;padding-right:22px;padding-bottom:22px;padding-left:22px;color:#333;background-color:#dab7d3;">
      <h2 style="color:inherit;margin:1.414em 0 .5em;line-height:1.25em;font-size:1.8310546875em;mso-line-height-alt:1.8310546875em;margin-top:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;font-weight:300;letter-spacing:-.01em;text-align:center;"><strong>What’s in our control - and what isn’t?</strong></h2><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">Life can feel pretty overwhelming at times and even more so just lately. I’ve found myself reacting to the big change we’re facing rather than <strong>choosing</strong> how to respond. So, for example, I’ve had real moments of panic worrying about other people in my family and my news and social media scanning has increased which has all led to sleepless nights. Not particularly helpful for me or anyone else. </p><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">When this starts to kick in, focusing my time and energy on the things I’ve got control over over, rather than the things I don’t, helps me. And, it frees up time to think about how to help rather than ruminating over the impossible.</p><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;"><strong>The Circles of Concern and Influence <br></strong>My way of managing this has been adapted from a read of Stephen Covey’s book, The 7 Habits of Highly Effective People, where he introduces the Circles of Concern and Influence. In a nutshell, your Circle of Concern contains all those things that concern you and matter to you. The challenge with this circle is that you can’t do something about everything in this circle and that’s where the Circle of Influence comes in.You might be concerned about climate change for example (in your Circle of Concern) but what <strong>you</strong> can do about it, falls into your Circle of Influence - the space where you can add those things you can do something about. By doing more, we can feel less hopeless and helpless.<br><br>This approach can also be used in organisations too - I’ve found it really useful in helping teams put a spotlight on where they can really focus to make a difference. </p><p class="" style="color:inherit;margin-bottom:1.25em;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;"><strong>Three</strong> questions you can ask yourself to focus on your Circle of Influence:</p><ul data-rte-list="dash" type="dash" style="margin-left:1em;margin-right:1em;"><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">where are you currently spending most of your time - in the circle of concern or influence?</p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">what aspects of your life or work can you have more influence or control over at the moment e.g. what you read or watch and how often, how you speak to yourself, how often do you check in with your team or your family?</p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">how can you build in time every day - however busy things get - to refocus?</p></li></ul><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;font-weight:normal;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">I’d love to hear your tips that help you stay balanced when life throws up the unexpected.</p>
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        <div class="section-caption-text" style="color:#333;position:relative;"><h3 style="color:inherit;margin:1.414em 0 .5em;font-weight:400;line-height:1.25em;font-size:1.46484375em;mso-line-height-alt:1.46484375em;margin-top:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:0em;"><strong>Book review - the brilliant ‘Imagine it Forward’: </strong><em><strong>Courage, Creativity and the Power of Change by Beth Comstock</strong></em></h3><p style="color:inherit;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;margin-top:0cm;margin-bottom:9pt;" class="">I’m a massive fan of practical books that can make a real difference in how I can help my clients and myself. And, this is most definitely on that list. </p><p style="color:inherit;font-size:.9375em;line-height:1.618em;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;margin-top:0cm;margin-bottom:9pt;" class="">In my view, this should be a standard read for anyone in business but especially those in leadership teams, change, project management or marketing. It’s packed with tips, ideas and guidance on how to imagine forward to create the right change for organisations, including some practical insights into dealing with the unexpected. </p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;font-weight:normal;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:-.01em;">As a taster, here’s a couple of quotes from Beth, showing why change readiness is a pre-requisite for business today - survival depends on it.  “The world will never be slower than it is right now” and “To be innovative, you have to be comfortable with some level of maybe.”  Read the full review <a href="https://www.twistconsultants.co.uk/blog/book-review-imagine-it-forward" target="" rel="nofollow noopener noreferrer" style="color:#333 !important;"><span style="font-size:inherit;font-weight:inherit;line-height:inherit;margin:0;text-decoration:underline;">here</span></a>. </p></div>

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      <h3 style="color:inherit;margin:1.414em 0 .5em;font-weight:400;line-height:1.25em;font-size:1.46484375em;mso-line-height-alt:1.46484375em;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:0em;text-align:center;"><strong>And to finish… three inspiring links… </strong></h3>
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  <a href="https://www.youtube.com/watch?feature=youtu.be&amp;v=1Evwgu369Jw" style="color:#333 !important;"><img class="section-scaleable-image" src="https://static1.squarespace.com/static/5a782aa1ccc5c54fa0ca377e/t/5d2da27c9a283b000187f94b/1563271806461/think+about+your+people_72dpi.png" width="198" height="198" style="display:block;border:0;outline:none;text-decoration:none;line-height:0;font-size:0;background-color:transparent;-ms-interpolation-mode:bicubic;height:auto;width:100%;max-width:100%;"></a>

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        <div class="section-caption-text" style="color:#333;position:relative;"><h4 style="color:inherit;margin:1.414em 0 .5em;font-weight:400;line-height:1.25em;font-size:1.171875em;mso-line-height-alt:1.171875em;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:.02em;"><strong><strong>A simple way to understand the difference between sympathy and empathy – </strong><a href="https://www.youtube.com/watch?feature=youtu.be&amp;v=1Evwgu369Jw" rel="nofollow" style="color:#333 !important;"><strong>WATCH</strong></a></strong></h4></div>

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  <a href="https://www.theguardian.com/politics/2019/may/24/wellbeing-should-replace-growth-as-main-aim-of-uk-spending?CMP=share_btn_tw" style="color:#333 !important;"><img class="section-scaleable-image" src="https://static1.squarespace.com/static/5a782aa1ccc5c54fa0ca377e/t/5d2da27ca268c70001db1643/1563271807256/use+good+stories_72dpi.png" width="198" height="198" style="display:block;border:0;outline:none;text-decoration:none;line-height:0;font-size:0;background-color:transparent;-ms-interpolation-mode:bicubic;height:auto;width:100%;max-width:100%;"></a>

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        <div class="section-caption-text" style="color:#333;position:relative;"><h4 style="color:inherit;margin:1.414em 0 .5em;font-weight:400;line-height:1.25em;font-size:1.171875em;mso-line-height-alt:1.171875em;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:.02em;"><strong>A different way of looking at ‘assessing prosperity outside the traditional metric of economic growth’? – <a href="https://www.theguardian.com/politics/2019/may/24/wellbeing-should-replace-growth-as-main-aim-of-uk-spending?CMP=share_btn_tw" rel="nofollow" style="color:#333 !important;"><strong>READ</strong></a></strong></h4></div>

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  <a href="https://www.brainpickings.org/2019/06/04/wangari-maathai-the-woman-who-planted-millions-of-trees/" style="color:#333 !important;"><img class="section-scaleable-image" src="https://static1.squarespace.com/static/5a782aa1ccc5c54fa0ca377e/t/5d2da27bb01258000142bb11/1563271806238/be+inspired_72dpi.png" width="198" height="198" style="display:block;border:0;outline:none;text-decoration:none;line-height:0;font-size:0;background-color:transparent;-ms-interpolation-mode:bicubic;height:auto;width:100%;max-width:100%;"></a>

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        <div class="section-caption-text" style="color:#333;position:relative;"><h4 style="color:inherit;margin:1.414em 0 .5em;font-weight:400;line-height:1.25em;font-size:1.171875em;mso-line-height-alt:1.171875em;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:.02em;"><strong>Planting trees as resistance and empowerment: Wangari Maathai, the First African Woman to win the Nobel Peace Prize – <a href="https://www.brainpickings.org/2019/06/04/wangari-maathai-the-woman-who-planted-millions-of-trees/" rel="nofollow" style="color:#333 !important;"><strong>BE INSPIRED</strong></a></strong></h4></div>

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