Twist Consultants
Improving business performance through great communications
Creating value through great communications
 
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Case Studies & Testimonials
  • Employee Communications
    • Bringing Strategy To Life
    • Communicating With Teams
  • Change Communications
    • Contract Mobilisation
    • Mergers & Aquisitions
    • Brand & Culture Developmnent
  • Supporting L & D
  • Retaining Customers
    • Supply Chain Engagement
  • Delivering The Message
  • Measuring Progress
    • Employee Surveys
    • Customer Surveys
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Twist Consultants Ltd
18 Popes Lane
Warboys
Huntingdon
Cambridgeshire
PE28 2RN

+44 (0)1487 824505
hello@twistconsultants.co.uk

Welcome to Twist Consultants

As you can imagine, support services organisations - particularly facilities management and waste management businesses, such as Interserve, Sodexo and Veolia - face a wealth of tricky issues. They often have: Helping to communicate the right strategic direction
  • Teams of remote employees often with limited access to technology who are frequently the face of the business to the customers - drivers, maintenance and customer service staff.
  • Demanding and complex clients in both the private and public sector.
  • The challenge of keeping on top of a host of legal and regulatory issues in Health and Safety, Quality and Sustainability whilst maintaining excellent customer service.
We typically help businesses like these to communicate with their employees and clients in just the right ways so that employees know what's expected of them, where they fit in the business and deliver the service clients really wants. In turn, clients have clear expectations of the service they get and the benefit they receive from that service.

We find that employees are more motivated, focused, productive, less likely to leave and your clients are also happier. We have also found that improved communications leads to indirect cost reductions – when employees are clear what's expected of them, less time is taken up with managing and fixing problems.

We help our clients to deliver maximum value.


Employee Communications
Communications within an organisation – or a lack of it – can make or break a contract, team or an entire organisation.
 
Change Communications
You can't ignore it – change is a constant...
 
Supporting Learning & Development
Communications tools that really help to reduce indirect costs.
 
Retaining Customers
Communications that supports great customer relationships.
 
Delivering The Message
We help businesses to get the right message across, in the right way at the right time, to the right people.
 
Measuring Progress
Measure what you treasure to improve your business performance.
 


www.twistconsultants.co.uk
18 Popes Lane, Warboys, Huntingdon, Cambridgeshire, PE28 2RN   |   +44 (0)1487 824505   |   hello@twistconsultants.co.uk
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