How well are you listening to your people in times of change?

Back in 2021, I wrote a post about how leaders who have been immersed for some time in the ‘change thing’ they’re going to communicate, can behave - it’s an “I’m here, where are you?” thing. They sometimes forget that the people they’re communicating with won’t have the same level of knowledge as them. And this is even more important to avoid when you’re working at a global level.

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