Are you remembering to focus on the emotional side of change?

In times of change, we find it relatively straightforward to focus on what we want people to ‘Know’ and ‘Do’ as a result of communicating with them. The ‘Feel’ aspect of it can be more tricky - for leaders, this can feel like the ‘messy’ and unpredictable element. Here are a few ideas that might help.

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The Great Return to the Office – how are you keeping people engaged in yet another change?

As organisations work through how they are bringing people back into the workplace, how do you keep people involved and engaged? How do you avoid mis-stepping it and switching people off when they may be anxious or excited about coming back to the workplace?

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