This approach could have helped to prevent the UK's Post Office scandal

The long-running scandal at the UK’s Post Office, where a technology solution didn’t work as planned, resulting in the wrongful prosecution of hundreds of sub-postmasters, could have been avoided. There are so many lessons to learn from this but a people-first approach to change could have averted the worst of this disaster. Here are just a few straightforward principles the leadership could have followed for a very different result…

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Resilience, sisu and the happiest country in the world

Watching the Finnish ice hockey, team play ROC in the Olympic final I heard a commentator mention the ‘mental fortitude’. This really struck a chord, reminding me of ‘sisu’ a characteristic most often attributed to Finns. However, sisu is something we can all cultivate, and it can help to build our resilience.

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Are you a human being or a human doing?

We get focused on busy, busy, busy and often forget (and don’t make time) to just ‘be’. Switching off to switch on our creativity, our idea-generation or simply remembering things we thoughts we’d forgotten, is vitally important to our wellbeing. Here are a few ideas to be more of a human being - not a human doing.

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