When uncertainty is everywhere, it can feel easy to share messages and assume that everyone has taken the same interpretation of what you’ve said. But when you get a team together, it can often become very clear that everyone has a different view of the same thing - and that means they can’t move forward. Influence and giving people the space to make sense of things together, can make a big difference in understanding how and where different perspectives are having an impact.
Read MoreIt's not generations that cause problems in change – assumptions do
When we need to introduce tricky change and it doesn’t land how we’d like, we can sometimes blame generational differences. But there’s so much more to consider than age when we want to deliver successful change that supports and doesn’t alienate people.
Read MoreWhat does the word ‘change’ really mean?
‘Change’ is one of those words that gets used so often, we think everyone knows what it means. But it’s subjective - although we might be clear what it means for us, we need to help others understand our perspective and we need to understand theirs, too.
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