Often when leaders communicate change, they forget to think about who’s on the receiving end of their messages - they’ve been immersed in it for months or even years. They often can’t understand why people don’t ‘get’ the change or feel as engaged in it as they are. This is what I call the ‘I’m here. Where are you?’ question that leaders really need to avoid. Here are some ideas that could help.
Read MoreThe Great Return to the Office – how are you keeping people engaged in yet another change?
As organisations work through how they are bringing people back into the workplace, how do you keep people involved and engaged? How do you avoid mis-stepping it and switching people off when they may be anxious or excited about coming back to the workplace?
Read MoreWhy you need to plan to deliver difficult messages
Change is messy and uncomfortable. But if you’re a leader who has to deliver difficult messages in change, then good planning can really help. Here are four reasons why planning matters.
Read MoreThink carefully about what you’re not saying when you communicate in organisation change
When we communicate during organisation change, our focus often goes on the words we’re going to say. But, we. need to consider what we’re not saying too - and that includes our digital body language. What do we need to think about?
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